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Privacy Policy

Last updated: [01-09-2025]

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At FRANCELAB, protecting your personal data is a priority. We are committed to processing your information in a transparent, secure manner that complies with current regulations, in particular the General Data Protection Regulation (GDPR).

1. Data controller

The data controller is:

FRANCELAB S.A.S with share capital of €137,500

Registered with the Nanterre Trade and Companies Register under number 500 172 796

Head office: 9, Place Marie Jeanne Bassot 92300 Levallois-Perret

Secondary establishment: 22-24 Rue du Gouverneur Général Eboué 92130 Issy-les-Moulineaux

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Contact details:

  • +33(0) 1 87 58 13 00

  • The Data Protection Officer (hereinafter “DPO”) can be contacted for any requests at: dpo@gmc.tm.fr

  • For any other questions, please contact: contact@france-lab.com

2. Data collected

Data collected automatically:
When you browse our site, certain data is collected automatically for statistical purposes and to improve our service. This includes: IP address, browser type, pages viewed, and duration of visit.

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This information is collected via:

  • Google Analytics, a service provided by Google Inc., which allows us to measure the audience and usage of our site.

  • Wix Analytics, a tool integrated into our Wix host, which provides us with statistics on site usage.

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We may collect the following data:

  • Information submitted via the contact form (last name, first name, email address, company, phone number, message).

  • Browsing data (cookies, IP address, traffic statistics).

3. Purposes of processing

Your data is used solely for the following purposes:

  • Responding to your contact requests.

  • Providing sales follow-up and customer service.

  • Improving the website's navigation and user experience.

  • Analyzing website usage in order to improve its content and functionality (via Google Analytics and Wix Analytics).

4. Data retention

Contact details are kept for a maximum of 3 years from the last exchange with you.
Cookie-related data is kept in accordance with legal requirements (see Cookie Policy ).

5. Sharing of data

Your information is not sold, rented, or transferred to third parties. However, it may be transmitted to technical service providers (hosting, web maintenance) strictly necessary for the proper functioning of the site.

6. Your rights

In accordance with the GDPR, you have the following rights:

  • Access, rectification, and erasure of your data.

  • Restriction or objection to processing.

  • Portability of your data.

You can exercise these rights by contacting us at: dpo@gmc.tm.fr

7. Security

We implement all necessary technical and organizational measures to protect your personal data.

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